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Bookings and diary
38 articles
What patients see when they book online Tracking patients through the day: Arrived, Ready, In progress Appointment statuses explained Blocking out time in the diary Moving an appointment How the booking page picks a date for patients Waitlist auto-fill and claim links Booking window, notice and gap settings explained Cancelling an appointment Who gets offered a freed slot Marking a no-show and what happens next Exporting your diary to a spreadsheet Adding an appointment from the diary Double booking protection Rooms and equipment: using resources One-off schedule changes: time off and extra shifts Reading the month view Age-restricted treatments and age checks Running more than one location Multi-treatment visits: several treatments in one appointment How patients choose a practitioner when booking online Offering some treatments at a location When a booking confirmation was held back Free consultations: booking without a reservation fee Payment at booking Asking patients to accept your booking terms The calendar Resources (rooms and equipment) and indication codes Promo codes and gift vouchers Letting patients change or cancel their own appointment Consultation first Adding a treatment to a visit that is already in the diary Controlling which treatments patients can book online Waitlist Seeing your diary in Google or Outlook Booking two patients at the same time Shifts and time off How online booking works