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Bookings and diary
34 articles
How online booking works Letting patients change or cancel their own appointment Controlling which treatments patients can book online Payment at booking Free consultations: booking without a fee Promo codes and gift vouchers The calendar Booking two patients at the same time Adding a treatment to a visit that is already in the diary Shifts and time off Seeing your diary in Google or Outlook Waitlist Resources (rooms and equipment) and indication codes Waitlist auto-fill and claim links Adding an appointment from the diary Booking window, notice and gap settings explained Blocking out time in the diary Marking a no-show and what happens next Who gets offered a freed slot Moving an appointment How the booking page picks a date for patients What patients see when they book online Appointment statuses explained Tracking patients through the day: Arrived, Ready, In progress Cancelling an appointment How double-booking protection works Rooms and equipment: using resources One-off schedule changes: time off and extra shifts Exporting your diary to a spreadsheet Reading the month view Age-restricted treatments and age checks Running more than one location Multi-treatment visits: several treatments in one appointment Choosing a practitioner at online booking