Blocking out time in the diary

Not everything in your day is a patient. Lunch, training, admin and personal errands all deserve space in the diary so nothing gets booked over them.

Creating a block

1. On the Calendar, click the empty diary space at the time you want to block.
2. In the New appointment drawer, tick Blocked time / no patient (title only).
3. Give it a Title, for example Lunch, training or admin.
4. Set a duration and press Create appointment.

The block sits in the diary like any appointment, so the time is visibly taken and protected from double-booking with anything else in the app.

What blocks do not do

• No patient is attached, so no confirmation email or forms are sent.
• Blocks are never offered to the waitlist if you move or cancel them.

Blocks or shifts?

Use a block for a one-off gap inside a working day. If you are away for a whole day, or your hours change, use time off or an extra shift on the Shifts page instead; that removes the time from your bookable availability altogether, so online booking never offers it in the first place.