aestheticlinic

Help centre

How can we help?

210 guides for running your clinic. Search, or browse by topic.

Popular guides

Browse by topic

Getting started 10 articles
  • Changing your password
  • Connecting Stripe to take payments
  • Your free trial and subscribing
Bookings and diary 38 articles
  • Appointment statuses explained
  • What patients see when they book online
  • Tracking patients through the day: Arrived, Ready, In progress
Patients 22 articles
  • Merging duplicate patients
  • Using a reviewed Heidi note in AesthetiClinic
  • Finding your way around the patient record
Forms 18 articles
  • How form templates and versions work
  • Sending forms to patients
  • Chasing outstanding forms
Money 24 articles
  • Applying a discount in clinic
  • Card payments for invoices and booking reservation fees
  • Sending your takings to Xero (and other accounting software)
Reports and insights 9 articles
  • The stock reports
  • The staff report
  • Conversion breakdowns: devices, sources, treatments and A/B tests
Messaging 22 articles
  • SMS credits
  • How SMS is charged: segments, and why emoji cost you
  • When every automatic message sends
Marketing and growth 14 articles
  • Issuing and redeeming gift vouchers
  • Collecting Google reviews automatically
  • Creating and sharing promo codes
Stock and prescribing 16 articles
  • Tracking stock and stock takes
  • Prescriptions and the face-to-face rule
  • Emergency and complications guidance: where to find it
Team and settings 6 articles
  • Booking profiles: how practitioners appear to patients
  • How practitioner seats and billing work
  • Choosing the right role for each team member
Switching to AesthetiClinic 4 articles
  • Signing off your migration
  • Your migration page during a managed move
  • Carrying marketing consent across in an import
Your data 11 articles
  • Finding a change in the audit trail
  • What is inside your data export
  • Erasing a patient's data, and what is kept
What's new 16 articles
  • Your Shifts page now shows the whole month
  • Map a treatment on your patient's own photo
  • Finding the right form to send is quicker