Where the money goes when a patient pays online

When a patient pays a booking reservation fee or a full payment at booking, the charge is taken directly on your own Stripe account, not ours. Stripe then pays the money out to your bank on your normal Stripe payout schedule.

What we take, and what we do not

• 0% commission on your treatment revenue. We never take a percentage of what your patients pay you.
• A platform booking fee may apply per paid booking. This is a small fixed amount, not a percentage. It is set on your account by AesthetiClinic, there is no setting for it in the app, and the default is zero. Where one applies, either the patient pays it, shown as a separate Booking fee line at checkout, or your clinic absorbs it, in which case the patient sees nothing extra and the fee is taken out of the payment before it reaches your Stripe balance. Either way the fee goes to AesthetiClinic, not to your Stripe account. If the treatment payment is fully covered or no treatment amount is due online, a patient-paid booking fee can still be collected on its own. A clinic-absorbed fee is skipped if it would use up the whole treatment charge.
• Stripe's card processing fees are Stripe's own. Stripe charges its standard processing fee on each payment, as it would for any card payment you take anywhere. That fee goes to Stripe, not to us.

Seeing your money

Because payments land in your own Stripe account, you can see every charge and payout there. From Settings > Integrations, use Manage on Stripe to open your Stripe dashboard. Inside AesthetiClinic, online treatment payments are recorded against the patient and appointment automatically; platform booking fees are recorded separately and are excluded from your treatment takings.

Reservation fees and full payments too

Every treatment payment through the booking flow, whether a booking reservation fee or a full payment, settles to the same place: your own Stripe account. The only money that does not is a platform booking fee, as described above.