Approving or declining a prescription request

Once a prescription request has been raised, the named prescriber reviews it and either approves it, with a signed confirmation that they have seen the patient face to face, or declines it. AesthetiClinic keeps that signed sign-off on the patient's record. It does not send anything to a pharmacy: the prescriber raises the prescription itself in their own pharmacy system.

Who can approve

The Approve prescription panel is shown only to the prescriber the request is addressed to, or to a clinic owner who is also marked as a prescriber. Everyone else sees Awaiting prescriber approval. When the request is created, the system attempts to email the named clinic prescriber a Sign in to review link. A missing email address or failed send does not prevent the request being saved. Prescribers are set up under Settings > Prescribing: see Setting up prescribers.

Approving (clinic prescriber)

1. Open the request from Prescriptions. The patient's Allergies are shown above the items.
2. Tick I confirm I have carried out a face-to-face consultation with this patient for this treatment. Approval is blocked without it.
3. Enter the Date of the face-to-face consultation: the day you actually saw the patient. It starts as today and cannot be in the future, or more than 30 UTC calendar days before today. It can be earlier than the day the request was raised.
4. Enter your Registration number (for example GMC 1234567) and Type your full name.
5. Sign in the Signature box, then press Approve prescription.

The signature, name, registration number and times are kept on the request as a permanent Approval record.

External prescribers

If the request names an external prescriber, they consult the patient and sign the prescription themselves, and your clinic keeps the signed original. Record it on the request under Record external approval: tick I confirm the prescriber has carried out a face-to-face consultation with this patient for this treatment, enter the consultation date, check the Prescriber registration number and Prescriber full name (filled in from their saved details), add a Note (optional) if useful, such as where the signed original is filed, then press Record approval. Only a prescriber or the clinic owner with clinical access can record this.

Declining

For a clinic prescriber request, only the named prescriber or a prescribing owner with clinical access can use the Decline panel. Any team member with clinical access can record a decline for an external prescriber request. A Reason is required and stays on the record.

The timeline

Each request shows a timeline of the request and stored confirmation, approval or decline details. The Approval record also explains whether the stored details carry source or import metadata, fit an ordinary approval, or have an unknown origin. Stored consultation dates and declarations do not independently verify the original consultation or approval. See also Prescriptions and the face-to-face rule.

The request shows Declined by and Declined at; older entries without this information are shown as unknown.