Contacting AesthetiClinic support
Last updated
Use Contact support in the menu when you need help with your clinic workspace.
When you email support
A new support query can receive an acknowledgement with a ticket reference beginning AC-. Keep that reference so you can find the conversation again. The acknowledgement says you will receive a reply within one working day.
Adding more information
Reply to the same email thread to add information about that query. Replies stay with the ticket and do not receive another new-ticket acknowledgement.
If you cannot sign in
For an expired email link, see Confirming your email and requesting a new link. For an authenticator or recovery-code problem, see Two-step verification.