Confirming your email and requesting a new link
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After registering, the Confirm your email screen tells you where the confirmation email was sent. Open its link on the device you used to register, then continue setting up your password and account.
If nothing arrives
- Check your spam or junk folder and the address shown on the screen.
- If you cannot find the email, or its link has expired or been used, open the sign-in page.
- Choose Email me a link, using the address you registered with.
- Press Email me a login link and open the fresh email link.
A sign-in link also confirms your email address. Requesting one does not create another clinic.
If you entered the wrong address
Choose Start again from the confirmation screen and register with the correct address.
If two-step verification is on
A sign-in link does not replace your authenticator code. See Two-step verification.
If you registered but have not finished creating your clinic, you can receive a reminder after about four hours and another around day two, with a link to continue or arrange help.