Privacy policy
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Privacy Policy
Aestive Lab is committed to protecting your privacy and handling your personal information securely and responsibly.
We may collect personal information including your name, contact details, date of birth, medical history, medications, allergies, treatment information, consultation and consent forms, clinical notes, photographs, appointment history and payment information.
We collect and use this information where necessary to provide safe and appropriate treatments, manage appointments and payments, maintain treatment records, communicate with you regarding your care and appointments, and meet our legal, regulatory, insurance and professional obligations.
Health and medical information is treated as sensitive personal data and is only collected and used where there is an appropriate lawful basis for doing so.
Your records may be stored securely using our clinic management and booking systems and other trusted service providers. Information will only be shared where necessary for your treatment or clinic administration, where required by law, or where you have given appropriate consent. We do not sell your personal information.
Clinical photographs may form part of your treatment record. Photographs will not be used for marketing or social media without appropriate consent.
Your information will be retained only for as long as necessary to meet clinical, legal, insurance and regulatory requirements.
You have rights regarding your personal information, including the right to request access to your data and, in certain circumstances, request correction, restriction, deletion or object to how your information is used.
You may withdraw marketing consent at any time.
If you have questions about how your personal information is handled or would like to exercise your data protection rights, please contact Aestive Lab.
