Booking profiles: how practitioners appear to patients
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When patients book online and choose who they would like to see, each practitioner can show a title, credentials, a short bio and a photo. These come from the Booking profiles section of Settings > Team.
Editing a profile
- Go to Settings > Team (owners only) and find the practitioner under Booking profiles. Click their row to expand it.
- Fill in the fields:
- Public title, for example Aesthetic Doctor.
- Credentials, for example MBChB · GMC registered.
- Short bio: a sentence or two patients will see when choosing a practitioner, up to 1,000 characters.
- Upload a Photo (PNG, JPG or WebP, up to 4MB). Until one is uploaded, patients see the practitioner's initials instead. Tick Remove the current photo to take one down.
- Press Save profile.
Only active team members appear here, because they are the ones the booking page can show.
Who appears on the booking page
Two tick boxes on the same card decide whether a practitioner is offered to patients at all:
- Takes appointments: gives them a column in your calendar and a rota, lets them be assigned to treatments, and is what counts towards your monthly seats.
- Patients can book them online: shows them on your public booking page as someone patients can choose. It needs Takes appointments to be on. Leave it off for a prescriber whose consultations you put in the calendar yourself.
A profile with the second box unticked is saved but never shown to patients.
If you have more than one location, use Works at on the same card to choose the sites where they see patients. It affects the team offered online and the calendar when you filter by site, without adding extra seats to your bill.
Why it is worth ten minutes
Aesthetics is a trust purchase. A warm photo, a real qualification and a human sentence or two help you introduce your team before the appointment.
Writing a good bio
- Write in the third person and keep it to two sentences.
- Lead with qualification and experience, then a personal note.
- Avoid superlatives; a plain, credible sentence outperforms a boast.