Hiding prices on your booking page
Last updated
Some clinics prefer not to publish prices, for example where treatment plans are bespoke or pricing follows a consultation. You can hide prices from the public while keeping online booking fully working.
Turning it on
Only the clinic owner can change this setting.
- Go to Settings > Clinic and open the Online booking policy section.
- Tick Hide prices on the booking page.
- Press Save booking policy.
What changes
- The public booking page shows treatments with durations but no prices.
- The embedded pricing list on your own website hides prices too, showing durations only.
- Your directory listing hides its prices too.
This controls how prices are displayed. It does not keep prices confidential: booking confirmation data can still contain treatment prices, and checkout shows any amount the patient must pay.
What does not change
- Patients still book normally and still pay any deposit or payment your policy requires. The reservation-fee explanation adjusts to hide the menu price, but checkout still shows the amount due.
- Your own team always sees full prices inside the app.
Treatments can also be marked as from a starting price on Settings > Treatments, which is a softer option: prices stay visible but are clearly indicative.