Creating and sharing promo codes

Promo codes give a discount when a patient books online. Here is how to set one up and get it into patients' hands.

Creating a code

Only the clinic owner can manage offers. Codes must contain 2 to 32 letters, numbers or hyphens, and are saved in capitals.

1. Go to Settings > Offers and find Create a promo code.
2. Enter the Code itself, for example SUMMER10.
3. Under Discount type choose Percentage off or Fixed amount off, and enter the amount.
4. Under Discount applies to choose what the discount comes off: Full treatment price (the booking reservation fee stays the same and the discount comes off what is owed) or The booking reservation fee paid at booking.
5. Optionally set Max uses, an Expiry date, and Limit to treatments (no selection means all treatments).
6. Press Create code.

Three ways patients can use it

• The discreet default. When checkout takes a payment, there is a Have a promo or voucher code? link that opens the code field. Codes work here without being advertised.
• Sharing the code. Share the promo code alongside your booking link so patients can enter it at checkout.
• Public on the page. Tick Show the promo field publicly on the booking page when creating the code, and the field is visible to every patient.

The code field is available only when the booking takes a payment, including when you share a code or make the field public.

Managing codes

The table at the top of Settings > Offers shows each code's discount, scope, uses, expiry and status. Press the status to flip a code between Active and Inactive, or press Delete to remove it.