Connecting Stripe to take payments

Your AesthetiClinic subscription pays for using AesthetiClinic. Connecting your clinic's Stripe account lets patients pay your clinic. These are separate.

To take card payments at the time of booking, connect your Stripe account. Stripe is the payment processor that handles the card details securely, so card numbers never touch your clinic records.

Connecting

1. Go to Settings > Integrations and find the Payments section.
2. As the clinic owner, press Connect with Stripe. You are taken to Stripe to either sign in or create an account.
3. Complete Stripe's short onboarding, which asks for your business and bank details so payouts can reach you.
4. When Stripe sends you back, check the status in Payments. A linked account may still need more details; it is ready when the status says Connected and ready to take payments.

If Stripe says it is still checking

Stripe sometimes reviews your details after you have finished, most often a document confirming your company. While it does, the Payments section of Settings > Integrations says so and there is nothing for you to do. Card payments switch on by themselves once the review is done, and Stripe will email you if it needs anything else. A document check usually takes one to three working days.

You do not need to go through the connect steps again. If the page still says Stripe is checking after about a week, contact Stripe support from your own Stripe dashboard; they can see the review and we cannot speed it up.

What this enables

Once Stripe is ready to take payments, you can ask for a booking reservation fee or full payment when a patient books online. You can also record card payments against patient records. Payouts are handled by Stripe directly to your bank on their usual schedule.

If you do not connect Stripe

The app still works. You can run your diary and record cash or bank transfer payments manually. Connecting Stripe simply adds the option to take money at the point of booking, which cuts no-shows.